Privacy Policy
Our commitment to safeguarding your personal information.
DeDataHub Privacy Notice (UK)
Effective date: 15 March 2025
Version: v2.0
Last updated: 15 March 2025
At Dedatahub Limited ("Dedatahub", "we", "us", "our"), we are committed to protecting your privacy and handling personal information responsibly.
This notice explains the types of personal data we collect, how we use and disclose it, the legal bases we rely on, how we keep it secure, your privacy rights, and how to contact us.
- Controller: DeDataHub Limited (Company No. SC 848215).
- Registered office: 2/3, 48 West George Street, Glasgow, G2 1BP, United Kingdom.
- Primary Contact: privacy@dedatahub.io
- Data Protection Officer (for UK services): Law Accent LP UK ( hello@lawaccent.co.uk; +44 7367 678102 ).
DeDataHub Limited is a UK-based company that helps people grow their careers through learning and data skills. We offer online tools, career support, and personalised guidance to help individuals build confidence and improve their professional opportunities.
You can use our platform anywhere, at home, at work, or on the go. Whether you are just starting out, switching careers, or deepening your skills, we are here to support your journey.
We work with learners from many backgrounds, including professionals, STEM graduates, bootcamp participants, and those exploring data and technology. Our services include mentorship, learning resources, and career advice - all designed to meet your personal goals.
Our team is based in Glasgow, Scotland, and we serve individuals and organisations across the UK and internationally. At Dedatahub, we believe learning should be flexible, inclusive, and built on trust. We are committed to helping you grow in a way that works for you.
UK Office: 2/3, 48 West George Street, Glasgow G2 1BP, United Kingdom
Company Number: SC848215
Contact: privacy@dedatahub.io | +44 7367 678102
We use cookies and similar tracking technologies to enhance your experience on our platform.
Consent Model: We have implemented an opt-in model for all non-essential cookies and trackers. Our Consent Management Platform (CMP) blocks all non-essential tags until you explicitly allow them.
Categories: Our consent request is properly categorised into: Strictly Necessary, Analytics and Performance, Functionality, and Marketing.
Essential Cookies: These are necessary for the platform to function and are always active.
Non-Essential Cookies: These include analytics, functionality, and marketing cookies. All non-essential cookies are off by default and require your explicit opt-in consent before activation.
Voice Mode: We process voice data in real-time only (not stored). Voice mode requires a separate consent before first use.
You can withdraw consent at any time with immediate effect and without any detriment to service access.
In the UK/EEA, we will re-prompt for consent every 6 months or on material changes.
We maintain auditable consent logs for compliance purposes.
We are committed to updating this Notice and our CMP if new cookie-setting tools are introduced as DeDataHub builds impact.
We only collect the personal data we need to deliver our services, run our platform, and meet legal requirements.
| Type of Information | Examples |
|---|---|
| Account and Profile Information | Name, email, username, password (encrypted), phone number, address, date of birth, profile photo |
| Education and Background | Academic history, work experience, career goals, areas of interest |
| Learning and Performance Data | Course progress, assessment scores, time spent on modules, submitted projects, feedback, and learning insights |
| Platform Interaction Data | Voice input (optional voice mode; processed in real time and not stored; requires separate consent before first use) |
| Technical and Usage Data | IP address, browser type, device ID, pages visited, time spent, navigation patterns. Where this involves non-essential analytics or marketing tracking, we only use it after you allow it in Cookie Settings. |
| Communication Records | Emails, support tickets, chat messages, feedback, and other correspondence |
| Career and Professional Information | Employment status, skills, CV/resume, LinkedIn profile (if connected), career goals. |
We use your personal data to provide our services.
| Purpose | Description |
|---|---|
| Account and access | To create and manage your account, verify your identity, and help you log in securely. |
| Personalised learning | To understand how you learn and suggest courses or content that match your progress and interests. |
| Course delivery | To give you access to learning materials, track your progress, and support your participation in sessions. |
| Communication | To send you updates, service messages, and (if you agree) promotional content. |
| Platform Improvement | To understand usage and improve reliability and features. But where this relies on non-essential analytics, we only do so after you allow it in Cookie Settings. |
| Legal and security | To follow relevant data protection laws, protect our platform, and prevent misuse. |
| Career support | To help you explore career options, connect with mentors, and build your professional profile. |
Notification Limits: We limit non-urgent notifications to a maximum of 3 per day and 12 per week, with at least a 4-hour gap between messages. We do not send notifications during Quiet Hours (10:00 pm to 8:00 am) unless you change these times in Settings.
Mobile Push Notifications:These require your device permission and can be turned off at any time in your device settings.
We are required to have a lawful basis for collecting, using, and sharing your personal data.
| Legal Basis | When We Rely on It | Examples in Our Operations |
|---|---|---|
| Consent | We rely on consent for non-essential processing. |
|
| Contractual Necessity | When processing your data is necessary to deliver the services you have requested. |
|
| Legitimate Interests | When we have a legitimate business interest. |
|
| Legal Obligations | When we need to comply with a legal or regulatory requirement. |
|
Under applicable data protection laws, you have rights that give you control over how your personal data is used.
| Right | Description |
|---|---|
| Information | You can ask why and how we use your data. |
| Access | You can ask for a copy of the personal data we hold about you. |
| Correction | You can ask us to fix or update incorrect or incomplete data. |
| Deletion (Right to be Forgotten) | You can ask us to delete your data in certain cases. |
| Restriction | You can ask us to limit how we use your data while a concern is being resolved. |
| Objection | You can object to how we use your data. |
| Data Portability | You can ask us to send your data to another provider. |
| Withdraw Consent | You can take back your consent at any time. |
To exercise any of these rights, contact our DPO at dpo@dedatahub.io.
Withdrawing consent is as easy as giving it and takes effect immediately. You will not lose access to core services.
We take steps to keep your data secure.
- We use TLS 1.3 to protect data in transit
- We use AES-256 to protect data at rest
- Role-based access controls
- Standard Contractual Clauses (SCCs) for international transfers
We may need to share your personal data with trusted third parties.
- Key Processors: Anthropic (conversation text for advisory), OpenAI (voice processing), and AWS (infrastructure hosting). These processors operate on our servers under data processing agreements and do not place their own cookies on your device for our services.
We do not sell or trade your personal data.
Personal data may be transferred or accessed across borders.
We ensure it is protected through appropriate safeguards:
- Standard Contractual Clauses (SCCs)
- TLS 1.3 encryption in transit
- AES-256 encryption at rest
We primarily provide learning and mentorship services to adults.
We do not knowingly collect personal data from children.
If you have questions or concerns about how we handle your personal data, please contact our Data Protection Officer (DPO):
- Email: dpo@dedatahub.io
We may update this Privacy Notice from time to time.
This version took effect on 15 March 2025.